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Codian Authorised Reseller
SOFTWARE UPDATES – (As of April 1st 2008)

Latest software revisions:

TANDBERG
MXP Series: F6.3
Classic Series: B10.3 & E5.3
Tandberg Experia: TP6.2.1
TMS: TMS11.8

Tandberg MCU: D3.10
Tandberg Gatekeeper: N5.2
Tandberg Gateway: G3.3
Tandberg Content Server: S3
Tandberg 3G Gateway: R3
Tandberg Entrypoint: EP1
Tandberg MPS: J4.2
Tandberg Instant Messenger: TIM2.1
Tandberg VCS: x2.0
Tandberg Border Controller: Q5.2

POLYCOM Video Products
HDX Series: 2.0.2

VSX/V500: 8.7

PVX: 8.0.2
VS SP/128/512: 7.5.4
VS EX/FX/4000: 6.0.5
iPower 600/900/9000: 6.2
V2IU: 6.1.6

POLYCOM Voice Products
VTX1000: 1.6
Soundstation II: 1.0
Soundstation2W: 1.2.0.9
SS IP4000: 1.6.7
IP300/301: 1.6.7
IP500/501: 1.6.7
IP600/601: 1.6.7
Vortex EF22xx: 2.5.3
Conf.Composer: 3.0.1
QSX: 2.0

POLYCOM Network Products
MGC 25/50/100: 7.0.4
Web Office: 7.00.101
Web Commander: 7.5.0.13
Path Navigator: 7.0.3
GMS: 7.0.5
PCS: 7.0.4
ReadiManager LX100: 1.1
ReadiManager SE200: 1.0
Zyross Data Collector: 2.2.5
ReadiVoice: 2.32.6/2.50.6/2.53.1
OCI: 2.2.1.9/2.3.2

CODIAN
For info on Codian upgrades contact our sales engineering team.

CISCO Systems
For info on Cisco Systems upgrades contact our sales engineering team.

EMBLAZE-VCON
For info on Emblaze-VCON upgrades contact our sales engineering team.

RADVISION
For info on Radvision upgrades contact our sales engineering team.

Products updated: Tandberg, Polycom, Codian, Cisco, Emblaze-VCON
Your technical support contact: services@direct-visual.com
Your sales engineering contact: sales.eng@direct-visual.com
Your maintenance contacts: bdt@direct-visual.com
Telephone: 08453 575757
Video Helpdesk: 08453 575759

Major Benefits of Recent Revisions

Micosoft

  • New Microsoft Software Releases

    for TANDBERG Compliance

    The following security updates were released by Microsoft in February 2008 and apply directly to the TANDBERG Server Appliance. For more information on the security updates themselves, please reference www.microsoft.com and search for the corresponding KB number.

    KB 946026: Vulnerability in WebDAV Mini-Redirector Could Allow Remote Code Execution (946026)

    KB 947890: Vulnerability in OLE Automation Could Allow Remote Code Execution (947890)

    KB 944533: Cumulative Security Update for Internet Explorer (944533)

    KB 942831: Vulnerability in Internet Information Services Could Allow Elevation of Privilege (942831)

    KB 942830: Vulnerability in Internet Information Services Could Allow Remote Code Execution (942830)

    For details, please visit TANDBERG for instructions on how to install Microsoft Windows Service Pack 2 on the TANDBERG Server Appliance.


TANDBERG

  • New TANDBERG VCS Software Releases

    x2.0 for TANDBERG VCS

    With today’s release of version X2, the TANDBERG VCS will offer even greater SIP and H.323 inter-working capabilities, making it easier than ever for organizations to migrate their video communications devices to SIP while continuing to future proof their existing H.323 infrastructure.

    The following features have been introduced in version X2.0 of the VCS software:

    Dual Network Interfaces
    *Allows the VCS Expressway to connect to two separate networks in a DMZ deployment.

    Easier to manage, quicker to deploy
    *Increased usability of the administration web interface.

    Extended parity between H323 & SIP
    *Encryption supported for H323 – SIP gateway calls.
    *Dual video support for H323 – SIP gateway calls.


Polycom

  • New Polycom HDX Software Release

    2.0.2

    New Features

    *New USB Software Upgrade
    *New Software Options
    *New White Balance Settings for the Polycom EagleEye HD Camera
    *Adjustable VGA Input Settings
    *Live Music Mode
    *Video Scaling Adjustments
    *Additional Camera Support
    *New API Commands

    API: The listen sleep command now works properly.

    Camera: If you attached a DVI source to a Polycom HDX8000 HD system, the system sometimes subsequently failed to detect VGA sources. The issue has been corrected.

    Encryption: If remote participants dialled in over ISDN to an encrypted multipoint conference hosted on a Polycom HDX system that required downspeeding, some endpoints may have failed to negotiate encryption. This issue has been resolved.

    Interoperability (VCON): Problems with placing or receiving H.323 calls between VCON HD3000 and Polycom HDX4000 systems have been corrected.

    User Interface/Web Interface: Although the user interface allowed you to set the audio input type to line input or microphone, Polycom HDX8000 HD systems support only line input. The interface now displays the correct options.



TANDBERG

  • New TANDBERG MXP Software Releases

    F6.3 for TANDBERG Videoconferencing Codecs

    New Features

    Microsoft OCS 2007 integration
    F6.3 software supports the integration of Microsoft OCS (Office Communicator Server) 2007, which supports registration, authentication and calls between other endpoints registered to the OCS SIP server.
    *Availability: Available on all F-series MXP systems
    *Restrictions: DuoVideo, call transfer and presence is not currently supported.
    *SRTP is not supported for OCS calls.
    *AES (128bit) encryption is not currently support with OCS 2007.

    Note: AES (128bit) encryption over SIP is only supported with Transport of TLS

    Improvements

    Video
    *Corrected the missing H.263++ capability during a SIP call when H.264 is enabled [Ref. # 49450].


Polycom

  • What’s New in the Polycom 8.7 Release?

    Monitor Configuration Changes
    In Version 8.7, when Monitor 1 is configured as a VGA monitor:

    *Monitor 2 can either be disabled or connected to S-Video or composite video
    *The VCR monitor input is always enabled and can be connected to S-Video or composite video

    These monitor configuration changes only apply to the VSX 7000s, VSX 7000e, and VSX 8000, which support a second monitor and have a VGA port.

    SIP and H.323 Switching

    With version 8.7, the V Series and VSX systems can switch between H.323 and SIP without restarting.

    Switching between H.323 and SIP without restarting only applies to the 128 MB systems (V700, VSX 3000A, VSX 5000, VSX 6000A, VSX 7000s, VSX 7000e, and VSX 8000). All other systems must restart when switching between H.323 and SIP.

    If you are unsure of the memory size of your system, refer to the System Information page (System > System Information). The memory size of the system, noted as (64) or (128), now appears after the Model name.

    Quality of Service Configuration Enhancements

    Version 8.7 includes the following enhancements in Quality of Service (QoS):

    *Option to select Auto for the Maximum Transmission Unit Size setting
    *Dynamic bandwidth allocation within the call rate when packet loss exceeds 5%; for example, the system could drop the bandwidth for a video call with no motion and then increase the bandwidth up to the call rate only when there is motion.

    Video Overlay

    You can apply a video overlay that borders the screen at the near site and that provides information for the user. To customize the video overlay, you can choose the color of the border and can enter text to display. For example, you could apply a yellow video overlay with the text, “Medium Security,” to indicate a system that you have designated as somewhat secure.

    Whether the VSX system is or is not in a call, the video overlay and customized text both appear on the monitor displaying the near-site video, and the customized text alone appears on the screens in the user interface of the near-site system. The far site cannot see the video overlay and customized text on your system.

    Because the video overlay is displayed on top of the monitor image, portions of video or content might be obscured.

    Gatekeeper Enhancements

    Version 8.7 includes the following gatekeeper enhancements.

    Viewing the Current Gatekeeper

    The Current Gatekeeper IP Address field displays the IP address of the primary or alternate gatekeeper that is currently active.

    Polling and Restoring the Primary Gatekeeper

    When Use Gatekeeper is set to Specify or Specify with PIN and the Gatekeeper IP Address is entered (System > Admin Settings > Network > IP > H.323 Settings), V Series and VSX systems can poll the primary gatekeeper’s IP address and re-register to the primary gatekeeper after temporary registration to an alternate gatekeeper.

    The V Series or VSX system downloads a list of available alternate gatekeepers from the primary gatekeeper. If the primary gatekeeper becomes unavailable, the system automatically switches to an alternate gatekeeper. Once the primary gatekeeper comes back online, the system re-registers with the primary gatekeeper and displays the primary gatekeeper as the current gatekeeper. This change results in a more controlled environment for the V Series and VSX systems.

    Supported gatekeepers include the Polycom PathNavigator™, RADVISION®, and Cisco gatekeepers.

    SNMP Enhancements for Remote Management

    Version 8.7 supports simple network management protocol (SNMP) version 2c (v2c) for standards-based remote management of the video conferencing system.

    IBM Integration for SIP Interoperability

    Version 8.7 includes support for SIP sites using Lotus® Sametime® or Lotus Notes® in audio and video calls with V Series and VSX systems. These audio and video calls support instant meetings, scheduled meetings, and Click2Call using the RAS200I Polycom Conferencing Application Server (PCAS).

    For more information, refer to the Lotus Sametime or Lotus Notes Integrated Video Conferencing Deployment Guide or User Guide.

    Video Freeze

    Version 8.7 supports the Freeze Picture command defined in the International Telecommunication Union (ITU) H.320, H.323, H.261, H.263, and H.264 protocols.

    Some third-party MCUs may send the Freeze Picture command to sites while switching presenters. The VSX system accepts this command and freezes the people image for up to six seconds. The VSX system also freezes the local picture for up to 30 seconds when ISDN framing is lost.

    Video freeze is supported on people video only and on H.323 and H.320 calls only.

    Finnish Language

    Version 8.7 includes translation of the user interface and user documentation into the Finnish language.

    Updated System Name

    The memory size of the system, noted as (64) or (128), now appears after the Model name on the System Information page (System > System Information).

    New API Commands

    The following API commands are new in version 8.7.
    overlayname
    Sets or gets the video overlay name set on the site.
    *Syntax
    *overlayname get
    *overlayname set “name”

    overlaytheme
    Sets or gets the video overlay theme set on the site.
    *Syntax
    *overlaytheme get
    *overlaytheme set <0|1|2|3|4|5>

    showgatekeeper
    Returns the gatekeeper addresses in the API feedback.
    *Syntax
    *showgatekeeper active
    *showgatekeeper primary
    *showgatekeeper alternates
    *showgatekeeper all

    Feedback Examples
    *showgatekeeper active returns
    *current gatekeeper ip address: 192.168.1.201
    *showgatekeeper primary returns
    *primary gatekeeper ipaddress: 192.168.1.202
    *showgatekeeper alternates returns
    *showgatekeeper alternates begin
    *showgatekeeper alternates ipaddress 192.168.1.203
    *showgatekeeper alternates ipaddress1 192.168.1.204
    *showgatekeeper alternates ipaddress2 192.168.1.205
    *showgatekeeper alternates end
    *showgatekeeper all returns
    *showgatekeeper all begin
    *showgatekeeper current ipaddress 192.168.1.201
    *showgatekeeper primary ipaddress 192.168.1.202
    *showgatekeeper alternates ipaddress 192.168.1.203
    *showgatekeeper alternates ipaddress1 192.168.1.204
    *showgatekeeper alternates ipaddress2 192.168.1.205
    *showgatekeeper all end

    API Command Changes

    The following API commands have been changed in version 8.7.
    callpreference
    This command has new parameters. : Sets or gets the supported call types.
    gatekeeperip
    This command now sets or gets the IP address of the primary gatekeeper.

    *VSX 3000A customers may experience flicker and unusual behaviour on their displays when upgrading to version 8.7. This is normal behaviour and it is critical that the system NOT be turned off during this process. The complete upgrade should take 2-3 minutes, and after the upgrade is complete, the system will restart automatically.

Polycom

  • Polycom 1.0.2 Software for the HDX Product Range

    What’s New in the 1.0.2 Release?

    Version 1.0.2 includes all of the features of previous versions, as well as the following additions:
    *Support for Internet Explorer version 7
    *Improved remote control IR performance
    *New configuration settings for Eagle Eye cameras

    Support for Internet Explorer Version 7
    With version 1.0.2, you can use Microsoft Internet Explorer 6.x or 7 to access the Polycom HDX system’s web interface.

    Improved Remote Control Performance
    Operation of the Polycom HDX system’s remote control has been improved in certain high-energy florescent lighting environments. With version 1.0.2, the remote control transmits button signals more reliably and camera panning is smoother.

    New Configuration Settings for Polycom Eagle Eye Cameras
    With version 1.0.2, you can use the system’s web interface to configure or restore the following Eagle Eye camera settings:
    *White Balance
    *Brightness
    *Black Level
    *Colour Saturation

    To adjust the Eagle Eye camera’s white balance;
    1, On a computer, open a web browser.
    2, In the browser address line, enter the system’s IP address to go to the Polycom HDX web interface.
    3, Go to Admin Settings > Cameras.
    4, If Model is not set to Polycom Eagle Eye for the appropriate camera(s), click the Detect Camera button.
    5, Select a value for White Balance.
    6, Click Update.

    To adjust Eagle Eye camera’s brightness, black level, or colour saturation:
    1, On a computer, open a web browser.
    2, In the browser address line, enter the system’s IP address to go to Polycom HDX web interface.
    3, Go to Admin Settings > Cameras.
    4, If Model is not set to Polycom Eagle Eye for the appropriate camera(s), click the Detect Camera button.
    5, Click Advanced.
    6, Select values for brightness, black level, and colour saturation.
    7, Click Update.

    To restore the Eagle Eye camera’s default settings:
    1, On a computer, open a web browser.
    2, In the browser address line, enter the system’s IP address to go to the Polycom HDX web interface.
    3, Go to Admin Settings > Cameras.
    4, Click Restore. White Balance, Brightness, Black Level, and Colour Saturation are returned to their default values.

TANDBERG

  • New TANDBERG MXP Software Releases

    F6.0 for TANDBERG Videoconferencing Codecs
    Camera Software Upgrade
    F6.0 software will automatically upgrade a Precision HD camera to software version 3.0Final [ID:30020] when connected to the TANDBERG High Speed Serial Interface (THSI – Data Port 2). This software upgrade will occur 30 seconds after the codec restarts the second time after the endpoint software upgrade. The Precision HD camera is still functional during the upgrade process, but will restart automatically once the software is loaded resulting in no video for 15 seconds.

    Firmware Upgrade
    When upgrading from a previous version to F6.0, the system will install additional firmware that will add approximately 10-15 seconds to the first boot after upgrade. It is very important that power not be interrupted during this procedure. Because the installation is done very early in the boot process, no display will be shown on the screen. This should not be mistaken as a system failure – continue to let the system boot up as normal.

    New Features TANDBERG Precision HD Camera
    With software release F6, the TANDBERG MXP endpoints now support the ability to send and receive HD resolution (w720p) at up to 30 frames per second (fps) with the TANDBERG Precision HD Camera.
    Installation Wizard
    Helps with the installation and setup of a new video system.
    SIP Improvements
    A number of usability enhancements as well as new security features.
    Multiway Beta
    The ability to connect multiple sites during a video call without the use of a built in MCU, or beyond the limits of an internal MCU (Gatekeeper and MPS required).
    System Profiles
    To increase the portability and flexibility of the system, the MXP endpoints now support up to 20 system profiles. Profiles are convenient for situations where an endpoint may be shared by several users.

    D3.10 for the TANDBERG MCU products
    Improvements:
    *The MCU will now respond to an SNMP broadcast query
    *Resolved issue where the MCU could unexpectedly restart when receiving ISDN bit errors
    *When the MCU receives a call from an endpoint using a routed mode gatekeeper it will now report the E.164 alias of the system as opposed to the IP address of the gatekeeper
    *Resolved issue where incoming ISDN calls may fail to fully connect
    *Resolved issue where excessive packet may have caused unexpected restarts

    TMS11.7 for TANDBERG Management Suite
    *Bridging Methods Report - A new type of report has been added to TMS’s reporting capability which illustrates the methods people use to connect calls.
    *Active Directory Group support
    *New Auditing Log for changes to TMS
    *Reporting Templates
    *Bridging Phonebook imports and export to file
    *TANDBERG Movi Support
    *TANDBERG Entrypoint Support
    *TANDBERG Experia Support
    *TANDBERG Content Server Clustering Support
    * Radvision/Cisco MCU Support Update
    *Enhanced SNMP Scanning to increase speed of detecting offline systems
    *Enhanced Ad-hoc Meeting Resolution – Resolution for MultiSite calls


Polycom

  • New Polycom Software Releases

    VSX and V Series Software Upgrade
    Version 8.5.3 now available.
    Update Features
    Introduction of V700 system into V Series
    New configparam API command
    Support for the Quad BRI ISDN network interface on the VSX 6000A
    For VSX 6000 customers on the VSX 6000A platform, this must be installed before integrating the new QUAD BRI network interface module. VSX 6000 customers on an older platform cannot install the QUAD BRI module.
    Updated adjustment for the Daylight Savings Time feature.

    Issue Resolution in 8.5.3
    VSX End Points stopped communicating with the Global Address Book.
    Reboot of GMS server required reboot of endpoints to re-establish web interface access.
    Various web UI issue

    GMS 7.0.5 is now available.
    Enhancements include:

    VSX3000a, VSX5000, VSX6000, VSX7000a, VSX 7000e support for software update and provisioning
    Fix for multiple address book issue in the Global Address Book. Fix for correctly setting the admin password when provisioning.
    Note: 7.0.5 includes the fixes in 7.0.4, 7.0.3, 7.0.2, 7.0.1. Please see the release notes for further details.

    VSX 8.5A is now available on request.
    Enhancements include:
    API improvements where system could reboot when switching video inputs. Patch to support ISDN NT’s where analogue port is enabled on NT.


  • If you would like any information on any of the other product software upgrades please call our services team and they will happily provide you with the information you require.
  • To find out if you're maintenance covers upgrades email us on bdt@direct-visual.com

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