We can accept, schedule and confirm
bookings via fax, email, or telephone.
If the customer
is new, or a site is new, we will test all sites beforehand.
The
call is initiated with a 15-minute line up time to
ensure the meeting starts on time.
The conference is
initiated with a meet and greet operator, who welcomes
everyone into the conference and introduces
each site as they connect. The operator advises participants
of poor quality audio or video and offers assistance
to help. Once the operator is happy with the quality
and connection of the call she will then wish the participants
a good meeting and leave a number to call should they
experience any difficulties.
The conference is then
monitored throughout, with the operator intervening
as necessary to ensure the highest
quality connection, audio and video is maintained.
Extensions
of conferences – additions via video
or audio – can be organised ad hoc.
Our traditional
service allows the participants to concentrate on
the meeting in hand.
Click for bridging service comparison matrix. |
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Benefits
to your
organisation
Trained engineers on hand
to resolve any issues
Bills processed in any way
requested
Pre and post-conference
support
Extensions can be
organised
"Handling our bridging
needs is a big
responsibility, and we had
to be confident we could
rely on the service provided
by an outside agency. We
can always be sure that
Direct Visual’s professional,
dedicated team will ensure
all our multipoint
conferences run
seamlessly.”
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