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Multipoint Bridging

Service

MCU Hardware

Traditional

We can accept, schedule and confirm bookings via fax, email, or telephone.

If the customer is new, or a site is new, we will test all sites beforehand.

The call is initiated with a 15-minute line up time to ensure the meeting starts on time.

The conference is initiated with a meet and greet operator, who welcomes everyone into the conference and introduces each site as they connect. The operator advises participants of poor quality audio or video and offers assistance to help. Once the operator is happy with the quality and connection of the call she will then wish the participants a good meeting and leave a number to call should they experience any difficulties.

The conference is then monitored throughout, with the operator intervening as necessary to ensure the highest quality connection, audio and video is maintained.

Extensions of conferences – additions via video or audio – can be organised ad hoc.

Our traditional service allows the participants to concentrate on the meeting in hand.

Click for bridging service comparison matrix.

Benefits to your
organisation

Trained engineers on hand
to resolve any issues

Bills processed in any way
requested

Pre and post-conference
support

Extensions can be
organised

 

"Handling our bridging
needs is a big
responsibility, and we had
to be confident we could
rely on the service provided
by an outside agency. We
can always be sure that
Direct Visual’s professional,
dedicated team will ensure
all our multipoint
conferences run
seamlessly.”

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