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ELLAND COMMUNICATIONS BUSINESS BEAT THE WEATHER

Business continuity plan comes into action for DV.

While the winter weather has brought a number of Kirklees and Calderdale businesses grinding to a halt, one technology specialist has found operations practically unaffected.

Elland based Direct Visual has strived in recent years to ensure staff are enabled to work remotely from the comfort of their home in the unlikely event that they cannot make it to their base at Lowfields Business Park, and this weeks extreme weather has proven why that was a sound business decision.

In the current cold snap, with the roads becoming mayhem for many, Direct Visual, who specialise in video communications, have lost practically no man hours, where staff have struggled to make it to the office they have simply worked from home.

Direct Visual’s James Keen has managed to sweep aside the winter problems and has been able to work as normal, but many haven’t been so lucky. “With the country slumped in a recession it’s not really a good time to be losing your staff for half a day, never mind two or three. At Direct Visual we’ve been very shrewd, with the majority of our staff enabled to work from home, many with video conferencing and IP telephony facilities from their laptops, and all customer records available through Microsoft CRM, so we have been able to continue as normal.”

“Our staff are geographically spread across the region, and we have had a number of staff unable to make it to the office, but we have only actually lost three man days across the fifty strong workforce this week.”

It was estimated by the Federation of Small Businesses that one in five employees, or 6.4 million people, had failed to make it to work on Monday, while they also estimated that the weather had cost £1.2 billion pound in lost time per day.

For a number of years the Government has tried to ensure businesses make contingency plans for their workers should extreme weather prevent normal business operation. Many businesses choose not to implement technology allowing this owing to the possible costs. However in light of the vast costs of this weeks weather it is expected people will now begin to look much more seriously than they had previously.

James Keen concluded; “We hope that our example is one that will prove we practice what we preach, and we feel vindicated that we are actually trying to help businesses improve their practices and policies.”





 

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