Building Success Through Partnership
Since foundation in February 1996, Direct Visual has built relationships with an extensive list of organisations. Whilst maintaining their ‘vendor independent’ stance they recognise that to provide a world class level of service and support they need to understand the industry, the products and the services offered by others. This means that every piece of advice given by a member of the Direct Visual team is a fully informed one.
Our partnerships aren’t simply one way affairs though, Direct Visual offers vast experience and professionalism in a number of areas that many organisations simply cannot provide.
Direct Visual operates a 24/7 helpdesk, ensuring that our customers never have to be alone with their video communications problems. We also have expert installation engineers with top level qualifications in the implementation and design of both AV and VC facilities, as well as qualified experts in the design and implementation of IP networks. These are services other organisations simply haven't the resources to offer.
With over ten years of experience working with organisations like TANDBERG, Polycom, Codian, Emblaze-VCON, Radvision and Cisco, Direct Visual can offer expertise on virtually all video and unified communications solutions.
Direct Visual currently provides solutions and services in partnership with Computacenter, PC World for Business, IBM and Cisco.
If you would like to discuss how you could work with Direct Visual contact our Strategic Alliance Team on 08453 575757.
Steve Shaw
Sales and Commercial Manager
Direct Visual
The Gateway
Lowfields Close
Lowfields Business Park
Elland
West Yorkshire
HX5 9DX
United Kingdom (UK)
T: +44 (0) 8453 57 57 57
F: +44 (0) 8453 57 57 58
TANDBERG Video: +44 (0) 8453 57 57 59
Polycom Video: +44 (0) 906 701 4600
E: marketing@direct-visual.com
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Our knowledgeable,
experienced professionals
are available around the
clock to offer prompt,
reliable responses to your
individual needs via
telephone, fax, email or
video.
We operate a no-voicemail
policy, guaranteeing you
instant access to a member
of staff instead of the
impersonal nature of an
answer-phone.
Our video helpdesks offer
immediate access to our
team of highly trained,
knowledgeable engineers
who will provide assistance
to solve any technical
issues. If instant support
cannot be offered, we
guarantee a response within
two hours of your call.
This service is offered to
customers and
non-customers alike, and
charges are explained at
the beginning of each call. |